Website Terms & Conditions
Last updated: 2 September 2026
1. About these Terms
These Terms & Conditions govern your use of the Home-Start Wyre Forest website at https://www.homestartwyreforest.org.uk/.
The website is operated by Home-Start Wyre Forest, a registered charity (Charity Number 1120436), with its registered address at:
The MCF Complex
60 New Road
Kidderminster
DY10 1AQ
You can contact us at info@homestartwyreforest.co.uk.
By using this website, you agree to comply with these Terms & Conditions. If you do not agree with these Terms, please do not use the website.
2. About Home-Start Wyre Forest
Home-Start Wyre Forest provides support to families experiencing crisis or difficulties.
Our service is intended for families who:
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live within the Wyre Forest district; and
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have at least one child under the age of 18.
Information about our services and eligibility is provided on this website for general guidance. Meeting the eligibility criteria does not necessarily guarantee that support will be available, as this may depend upon individual circumstances and the services currently offered by Home-Start Wyre Forest.
3. Use of this website
You may use this website for lawful purposes and for finding information about Home-Start Wyre Forest and the support available to families.
You must not use the website:
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for any unlawful or fraudulent purpose;
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to attempt to gain unauthorised access to the website or its systems;
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to knowingly introduce viruses, malicious code or other harmful material;
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to interfere with the operation or security of the website; or
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to use information or materials obtained from the website in a way that infringes the rights of Home-Start Wyre Forest or another person.
4. Website information
We aim to ensure that the information published on this website is accurate and useful. However, information may occasionally become outdated, incomplete or inaccurate.
Information about services, eligibility, resources and other matters may change from time to time.
The information provided on this website is intended for general information purposes and should not be relied upon as a substitute for professional medical, mental health, legal, financial or other professional advice.
Where the website provides downloadable resources relating to physical or mental health, these are provided for general information and educational purposes. If you have concerns about your health or the health of a child, you should seek appropriate advice from a qualified healthcare professional.
If you believe that information on the website is inaccurate or requires updating, please contact us at info@homestartwyreforest.co.uk.
5. Availability of the website
We aim to keep the website available and functioning properly, but we cannot guarantee that it will always be available, uninterrupted or free from errors.
Access to the website may occasionally be affected by maintenance, technical problems, internet connectivity or circumstances outside our reasonable control.
6. External services
The website may use third-party technical services to operate, host, maintain or support the website.
The website may also use third-party services such as Google Search Console for website indexing and search performance purposes.
Where third-party services process personal information on our behalf, this is addressed in our Privacy Notice.
7. Intellectual property
Unless otherwise stated, the content of this website, including text, graphics, logos, documents and other materials, is owned by or licensed to Home-Start Wyre Forest.
Much of the imagery used on the website belongs to Home-Start Wyre Forest. Some materials or imagery may be used under licence or with permission from the relevant rights holder.
You may view and use information from this website for your own personal, non-commercial purposes.
You must not reproduce, modify, distribute, publish, sell or commercially exploit website content without our prior written permission, unless you have a separate legal right to do so.
8. Downloadable resources
Where downloadable resources are made available through the website, they are provided for personal and informational use unless otherwise stated.
You should ensure that any information contained within a downloadable resource remains appropriate to your circumstances before relying upon it.
Home-Start Wyre Forest does not guarantee that downloadable resources will remain current or suitable for every individual or situation.
9. Contact forms
The website may provide a contact form through which you can contact Home-Start Wyre Forest.
You should provide accurate information when submitting an enquiry.
Information submitted through the contact form may be used to respond to your enquiry and to determine whether Home-Start Wyre Forest may be able to provide appropriate support.
Please see our Privacy Notice for information about how personal information submitted through the website is collected, used, stored and protected.
10. Donations
The website may provide an option for visitors to make donations to Home-Start Wyre Forest using a third-party payment provider.
Any payment or donation made through a third-party provider may also be subject to that provider's own terms and conditions and privacy policy.
Home-Start Wyre Forest does not control the operation of third-party payment platforms.
11. Links to other websites
At the time of publication, the website is not intended to provide links to external websites as part of its general content.
If external links are added in the future, they may lead to websites operated by third parties. Home-Start Wyre Forest will not be responsible for the content, availability, security or privacy practices of third-party websites.
12. Limitation of liability
To the extent permitted by law, Home-Start Wyre Forest will not be liable for losses or damage arising from your use of, or reliance upon, information provided through this website.
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.
13. Changes to the website and these Terms
We may update the website and these Terms & Conditions from time to time.
The most recent version will be published on this page, together with the date on which it was last updated.
14. Privacy
Your use of the website and any personal information you provide to us is also subject to our Privacy Notice.
Our Privacy Notice explains how we collect, use, store and protect personal information submitted through the website.
15. Governing law
These Terms & Conditions are governed by the laws of England and Wales.
Any dispute arising in connection with these Terms & Conditions or your use of the website will be subject to the jurisdiction of the courts of England and Wales.
16. Contact us
If you have any questions about these Terms & Conditions, please contact:
Home-Start Wyre Forest
The MCF Complex
60 New Road
Kidderminster
DY10 1AQ
Email: info@homestartwyreforest.co.uk
Charity Number: 1120436